the independent specialist consultancy

Telecommunications

CAS telecommunications services cover a full spectrum of strategy, audit, design, specification and project management. The scale of client work has ranged from Global companies with multiple sites servicing over 50,000 staff to small business assignments

CAS maintains high-level contact with the major telecommunications network operators and system suppliers across the world. These relationships have developed as a result of involvement with many high profile commercial projects and consistent private demonstrations of products and future developments including:

• Convergence of voice and data services
• Mobile communications
• Video and audio conferencing
• Messaging
• Interoperability and systems integration

CAS prides itself on its ability to establish the user requirements for voice services and continues this theme throughout the customization and deployment of technology to ensure that solutions are implemented to true customer requirements.

CAS telecommunications audit services utilize proven processes and incorporate the skills and industry specific knowledge required to deliver cost savings in a flexible manner. The CAS audit service includes:

• On site usage and service inventory
• Client billing analysis
• Realization of cost savings for ongoing revenue and lump-sum rebates
• Full documentation of services following the audit completion

CAS' true value lies in the application of management techniques backed by experienced technical knowledge. Areas successfully implemented in the telecommunications arena include the following:

• Business and user requirements analysis
• Voice services design including procured and managed services
• Voice and data convergence - Void locally and wide area networking
• Specification, ITT analysis, contract negotiation and full range of RFP services
• Technical implementation management of all modern systems including:
  • Avaya - Definity, MultiVantage, Communications Manager, ECLIPS and IP Office
  • Cisco - AVVID, Call Manager
  • Nortel - Option 11 through 81 networks and Succession
  • Alcatel - Omni
  • Ericsson - MD110 and WebSwitch
  • Siemens - Hicom and Realitis
  • NEC - Neax, IPS and IPX
  • Mitel - SX2000 range and 3300
• Technical implementation and management of all modern trading systems including:
  • IPC Alliance and IQMX
  • Syntegra ITS and Myriad
  • Etrali Etradeal
  • Siemens Hicom
  • Associated integration systems testing with the chosen PBX platform
• Technical design, implementation and testing of voice recording solutions, including specialized 'selective retention' total recording systems for the trading floor environment and call center applications
• Voicemail and Unified Messaging systems including the integration testing with the chosen PBX and other critical systems