Command & Control

East Coast Energy Company

The project encompassed the development of sophisticated control room IT and voice systems to enhance the communications experience for end users, power companies and internal staff. A new back-up command & control centre was purpose-built to form a resilient environment for technology and delivery of power management for the east coast region.

CAS produced technical specifications that represented the needs of the control room and power dispatch users. The process recommended and undertaken by CAS was as follows:

  • User requirements analysis for staff in main control room in Philadelphia by interviewing front-line users and management to establish current perceptions and future requirements
  • Production of a specification of requirements for infrastructure, trader voice, media recording, all-call announcement, external network services and integration with corporate systems
  • Evaluation of supplier responses, short-listed presentation process, contract negotiation and detailed scope of works agreement.
  • Project management, acceptance testing, go-live planning and in-service support

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Communications Advisory Service

Communications Advisory Service boasts nearly 30 years of top of the line telecommunications consulting. Our experience extends internationally and our team of specialists has been exposed to the best telecoms services and techniques in the world.
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